Venue Configuration: General Information
As a manager, the Venue Configuration page is your primary hub for defining how your venue appears to both staff and patrons within the VenCare ecosystem. The General Information tab allows you to set the foundational identity and safety parameters for your location.
1. Basic Details
This section ensures that your venue is correctly identified and that patrons have a direct line of communication in case of emergencies.
- Venue Name: Enter the official name of your establishment (e.g., Pica Bar). This name will be visible on the patron's interface and in all incident logs.
- Contact Number: Provide a primary emergency contact number.
Note: This number is explicitly displayed to patrons. Ensure it is a monitored line capable of handling urgent inquiries.
2. Appearance & Alerts
These settings allow you to customize the visual branding of the patron interface and configure critical fail-safe notifications.
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Theme Color: You can align the VenCare patron interface with your venue’s branding.
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Click the color block to use the visual picker, or enter a specific Hex Code (e.g.,
#979924) for precise brand matching. -
Notify when no staff available: This is a critical safety toggle.
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When ON: If an incident is reported but no staff members are currently clocked in or active as security coordinators, an automated alert will be sent directly to managers.
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Purpose: This ensures that no incident goes unnoticed, even during staffing gaps or outside of standard active hours.
How to Save Changes
After modifying any details:
- Review your entries for accuracy, particularly the Contact Number.
- Click the Save Changes button located at the top right of the screen.
- A confirmation message will appear once the settings are successfully updated.