Skip to main content

Manager Dashboard

As a manager, your portal provides a centralized suite of tools to oversee multiple locations, manage staff attendance, and monitor live safety data across your venues.

1. User Dashboard​

Upon logging in, the User Dashboard serves as your entry point for all managed locations.

  • Assigned Venues: View all venues currently under your management, such as Pica Bar or Killara Way.
  • Venue Status: At a glance, check if a venue is currently tagged as Open and verify your role permissions, which are explicitly labeled as Manager.
  • Location Data: Each venue card displays the full physical address for quick reference.

2. Command Center & Live Monitoring​

The Command Center is your real-time situational awareness hub.

  • Safety Alerts: Monitor a live feed of reported incidents. When the venue is secure, the system displays an "All Clear" status.
  • Live Heatmap: Use the interactive floor plan to visualize incident density. High-risk areas, such as the Female Toilet, will display active incident markers directly on the map.
  • Staff Login Portal: Access the Staff Login QR code to help on-site security coordinators quickly join the active session.

3. Shift & Attendance Management​

The Current Shifts page provides a detailed audit trail of all staff activity for accountability and payroll purposes.

  • Responder Logs: Track specific staff members, such as Bassiman Anuar or Anurag Sharma, by their name and system ID.
  • Shift Duration: View precisely when a security coordinator clocked in and out, along with the total calculated duration (e.g., 8h 0m).
  • Status Tracking: Confirm if shifts are Completed or ongoing to ensure your venue is adequately covered during operating hours.

4. Assigning Responders​

While security coordinators typically self-assign, managers use this page to ensure optimal coverage across the venue's layout.

  • Visual Coverage: Monitor the Ground Floor floor plan to see which areas are currently active.
  • Alert Zones: Specific zones like the Male or Female Toilets will show warning icons if they require attention or assignment.
  • Emergency Contacts: Access a list of Active Staff Contacts and use the Copy All feature to quickly broadcast messages to all security coordinators on the floor.

5. Operational Configuration​

Use the Configure tab to maintain your venue's foundational settings.

  • Operating Schedule: Define your venue's weekly hours. The system calculates the total daily monitoring period (e.g., 9:00 AM to 5:00 PM results in 8h).
  • User Information: These hours are displayed to patrons and staff, providing clarity on when the venue is officially active.
  • Active Monitoring: Defining these periods helps VenCare manage "active monitoring" sessions, ensuring the right alerts are triggered during your specific windows of operation.
  • QR & Floor Plan Settings: Upload new floor plans and map specific Zones (e.g., Male Toilet) to coordinates on the map.
  • Zone Groups: Categorize individual zones into logical groups, such as Toilets, to simplify how staff assign themselves to areas of the venue.