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Assign Security Coordinators: Managing Active Staff

The Assign Security Coordinators page is a real-time management dashboard that allows you to monitor staff coverage across your venue. While managers have oversight, it is highly recommended that security coordinators self-assign to specific Zones or Zone Groups to ensure accurate location-based alerts.

1. Real-Time Floor Plan Monitoring​

The interactive floor plan provides a live visual of your venue's safety status.

  • Zone Status: Mapped areas like the Male Toilet or Female Toilet are highlighted directly on the blueprint.
  • Alert Indicators: Zones requiring attention or currently being monitored by staff are marked with status icons (e.g., an exclamation mark icon) to help you quickly identify potential gaps in coverage.
  • Navigation: Use the + / - zoom controls to focus on high-traffic areas such as the Kitchen, Lounge, or Restrooms.

2. Active Staff & Self-Assignment​

This section tracks which security coordinators are currently on duty and where they are positioned.

  • Active Staff List: View all security coordinators currently logged into the system.
  • Login QR: Staff can quickly join the active session by scanning the Login QR code located at the top right of this panel.
  • Self-Assignment (Recommended): For the most efficient incident response, staff should assign themselves to the specific Zones or Zone Groups (as defined in your QR Settings) where they are physically located. This ensures that when a patron scans a QR code in a specific area, the alert is routed to the nearest active security coordinator.

3. Emergency Contact Management​

At the bottom of the interface, you can manage and access staff contact information for rapid communication.

  • Active Staff Contacts: This pane displays the contact details of security coordinators currently on the floor.
  • Copy All: Use this feature to quickly copy all active staff phone numbers to your clipboard for emergency broadcasts.
  • Default Venue Contact: The venue's primary contact number is always displayed for quick reference (e.g., +61468377298).

Would you like me to draft a "Quick Start Guide" for your staff explaining how they should assign themselves to zones?